The HSE continues to recruit clinical and non-clinical Contact Tracers as part of its COVID 19 Contact Management Programme which is a critical part of the HSE’s response to the COVID 19 pandemic.

The Contact Tracing team notify patients of their COVID-19 test results, and, where necessary carrying out contact tracing to help limit the further spread of COVID 19. This happens through a series of three separate telephone calls with patients.

There are different types of calls that you will be required to make, including:

  • Informing the person that they have COVID 19 and providing information to them on how to protect themselves and others.

  • Collecting members of the public’s close contacts.

  • Calling close contacts and issuing public health advice.

The Contact Tracing Teams include those with a clinical background and those with a non-clinical background.

Clinical Contact Tracers undertake the more complex work and we are currently recruiting those with experiences and qualifications in the following areas: medicine, nursing, pharmacy, speech and language therapy, occupational therapy, counselling, psychology, dietetics, medical social work, podiatry, paramedics, physiotherapy, radiation therapy etc.

Key Skills required for all Contact Tracers

  • Enhanced communication skills and telephone manner

  • Ability to compassionately empathise with the patient’s experience

  • Ability to remain calm while under pressure

  • Ability and willingness to work autonomously with minimal supervision

  • Attention to detail and commitment to maintaining the confidentiality required

  • An ability to input data in the HSE’s Contact Tracing software (training provided)

Locations available:

  • Dublin

  • Cork

  • Galway

  • Limerick

If you are interested in other roles outside of direct contact tracing, but within the Contact Management Programme (CMP) and its Contact Tracing Centres (CTCs), please also apply below.

We will keep your details on file should other positions become available in the future.

Click Here to Apply (Clinical)

Click Here to Apply (Non-Clinical)

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