Counsellor – Drugs and Alcohol Helpline

Temporary // Ballyfermot, DublinSalary: €20.88 - €30.54


Addiction Counsellor sought for the HSE Drugs and Alcohol Helpline and HSE HIV and Sexual Health Helpline, Dublin

Cpl Healthcare in partnership with the HSE The Addiction Services are seeking a number of part-time Counsellors to work in the service that provides both the HSE Drugs and Alcohol Helpline and email support service and the HSE HIV and Sexual Health Helpline and email support service. Both services are staffed by the same team and are accessed by the public through the same freephone number and email address.

The role will be based in Dublin 10 and will involve working 22 hours per week. The Helpline is currently operating from 9.30am-5.30pm Monday to Friday, but hopes to expand its opening hours to include opening from 9am to 9pm on weekdays and from 10am-2pm on weekends, once the full staff compliment is reached.
The duties of the role include:

  • To provide phone and digital support (through email, chat etc) to people who call or email the Helpline for support, information, guidance or referral.
  • To use active listening skills to enable services users to consider their needs and options
  • To provide appropriate levels of information to enable service users to make informed choices
  • To maintain a professional stance without advertising personal views, opinions or beliefs.
  • To work as a member of a team
  • To regularly update the Helplines information on support services in the area of sexual health and substance use , so that all referrals can be relevant and up to date

Interested candidates should hold:
A recognised qualification as an Addiction Counsellor and professional registration along with a minimum of 2 years post graduate experience within addiction.
Membership and accreditation with the Addiction Counsellor of Ireland or equivalent (IACP/ IAHIP etc) is essential.

For further information, please email your c.v. to or contact Brian on 01 482 5421

Apply for job
Ballyfermot, Dublin
€20.88 - €30.54
Employment type:
Addiction/Drug,Counselling,Counsellor,Counsellor Therapist,Counsellors,Drug,Drug Addictions,Drug Treatment,Drugs And Alcohol,Dublin,Sexual Health Clinic,South Dublin

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